Booked by the Bug Travel (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use and share information when you use bookedbythebug.com or request travel-planning services.
Information We Collect
We may collect personal information when you submit a travel inquiry or quote request, complete an advertising lead form, contact us by email, phone, text or social media, request travel-planning services or become a client. Information may include your name, contact details, travel interests, destination ideas, dates, party information, budget and anything else you voluntarily provide.
How We Use Your Information
We use information to respond to inquiries, provide recommendations and quotes, communicate with clients, plan and service reservations, provide customer and on-trip support, follow up on requested services, improve our website and advertising, and meet legal or business requirements.
How We Share Your Information
We do not sell personal information. We may share information when reasonably necessary with travel suppliers involved in researching, arranging or servicing your travel, and with technology providers used to operate our business. Information is provided only for the purpose for which it is needed.
Advertising Platforms and Lead Forms
When you submit a lead form through Meta, Facebook, Instagram, TikTok or another advertising platform, that platform first processes the information under its own privacy policy, then provides it to Booked by the Bug Travel so we can follow up about the requested services.
Cookies and Website Analytics
Our website may use cookies and similar technology to improve browsing, understand site usage and support advertising. You can control cookies through your browser. We may use analytics tools to collect non-personally identifiable information about visits and page usage.
Third-Party Websites and Travel Suppliers
Links to third-party websites and suppliers are governed by their own privacy policies. When we book travel, necessary traveler information may be shared directly with the suppliers involved in the reservation.
Email Marketing and Opting Out
If you join our email list, we may send travel tips, promotions and updates. You may unsubscribe through the link in an email or by contacting us. Transactional messages about an active inquiry or booking may still be sent.
Text and SMS Communications
We may text you about an inquiry, booking update or on-trip support when you provide a phone number and indicate text is acceptable. Promotional texts require explicit opt-in. Reply STOP to opt out. Message and data rates may apply.
Data Security
We take reasonable steps to protect personal information from unauthorized access, use or disclosure. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes in this policy, service your travel and meet legal or business requirements. Information no longer needed is disposed of securely.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 without verified parental consent.
Your Privacy Choices and Requests
You may request access, correction or deletion of personal information, subject to legal and business retention requirements, and you may opt out of marketing communications by contacting us.
Updates to This Privacy Policy
We may update this policy as practices or applicable law change. Material changes will be reflected in the effective date.
Contact Us
Questions, concerns and privacy requests may be directed to Booked by the Bug Travel in Tampa, Florida at info@bookedbythebug.com or 813-726-8400.